Get in Touch With Us

Got a question about our CoinPoker coverage, spotted something that needs updating, or just want to say hello? Here's how to reach the bombayicecream.com team and what happens once your message lands with us.

The Best Way to Reach Us

Email is the most reliable route to our team. Write to us at [email protected] and a real person will read your message — we don't run on canned auto-replies here. We aim to get back to you within two working days, though it can take a little longer during busier stretches.

If you can, tell us upfront what your message is about. A quick line at the top — "bonus code question," "correction," "partnership enquiry" — means we can route it to the right person and reply faster.

What People Usually Contact Us About

  • Questions on our CoinPoker review — If anything about our coverage of games, rake, payouts, or the current promo code terms isn't clear, ask us directly and we'll clarify.
  • Corrections and updates — Bonus codes, offer terms, and clearing conditions can change without much notice. If you've noticed something on the site that looks out of date, we want to know so we can check it against the latest information.
  • Content suggestions — If there's an angle on crypto poker or a specific operator you'd like us to look at, we're open to hearing it.
  • Partnership or editorial enquiries — If you represent an operator or a media outlet and want to discuss working together, introduce yourself and outline what you have in mind. As a general note, any commercial relationships we hold never decide how an operator is ranked or reviewed on this site.
  • Responsible gambling concerns — If you, or someone you know, is struggling with gambling, please say so in your message. We'll point you toward the National Problem Gambling Helpline at 1-800-GAMBLER, and you can also reach out to them directly at any time, day or night.

What Happens After You Send a Message

Every email is reviewed individually. We don't outsource this to a bot, and we don't treat reader messages as an afterthought — feedback and corrections genuinely shape what we publish and how we keep it current. If you've raised a factual point about CoinPoker's bonus terms, licensing, or payout process, we'll check it before responding rather than giving you a placeholder answer.

A Word on What We Can and Can't Help With

We're an independent review site, not CoinPoker or any other operator listed on this site. We can't process deposits, resolve account issues, or access anyone's player account — for that, you'll need to go through the operator's own support channels directly. What we can do is answer questions about our own content, correct errors, and point you toward general information on how bonuses, verification, or payouts typically work in crypto poker.

Similarly, we're not able to give personal legal or tax advice about playing poker for real money in your state. For that kind of question, a qualified professional familiar with your local laws is the right person to ask, not a review website.

Before You Sign Up Anywhere

If your message is really about deciding whether to join CoinPoker or claim a bonus code, it may be quicker to check our review first — it covers the current welcome offer, clearing conditions, rake and rewards, and how the site handles crypto deposits and withdrawals. If you're weighing up other options as well, our page on non-GamStop casinos may also be useful.

Whatever you're reaching out about, thanks for taking the time. We read every message and reply to as many as we reasonably can. Remember that all real-money poker and casino play carries the risk of losing money, and any gambling should only ever be with funds you can afford to lose. Players must be 21 or older to participate. If gambling stops being fun, or starts to feel like a problem, contact the National Problem Gambling Helpline at 1-800-GAMBLER.